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General Questions
If your loved one goes to the hospital for any reason, we want to help alleviate the stress and difficulty that this can bring to your family. As soon as you know that a hospital stay will be required—even if it is a last-minute phone call due to an emergency situation—please let us know so that we can be there to assist you to the degree you would like us to assist. We can provide a caregiver to be with your loved one during their stay, and help them as they transition home, helping to ensure that they follow their doctor’s recommendations and are reminded to take medications and anything else needed to assist in their comfortable recovery.
When we take on a new client, we will consider the background, expertise and personality of our team of caregivers in order to best match your loved one with the perfect companion for their needs. While we can’t guarantee that the same caregiver will work with you every single time, we do introduce new caregivers every so often to ensure that there is always a familiar face available when your regular caregiver is not available. If you aren’t 100% satisfied with our match-making skills at any time, just let us know and we’ll do what it takes to find the perfect fit for you and your family.
