A Simple Reward System
We reward loyalty in a clear and predictable way. The more care services you use, the more free care you earn over time.
Every 40 hours of paid service equals 4 hours of complimentary care.
Terms & Conditions applyAutomatic enrollment —no forms to fill
Rewards accrue with everyhour of service
Use rewards anytime,no expiration
Redeem independently —no restrictions
Key Benefits
Get more value, greater flexibility, and ongoing rewards for the care services you and your loved ones need.
Save on Care
Earn free hours with every service you purchase.
No Expiration
Rewards never expire — use them whenever you need.
Automatic
Enrollment is automatic — you earn as you go.
Flexible Use
Use rewards for any Divine Home Care service.
Unlimited Earning
No cap on how many rewards you can earn.
Family Benefits
Rewards can be used for yourself or loved ones.
Your Reward Journey
As you continue to use our services, you move through clear and predictable tiers.
First Milestone
40 hours
Second Milestone
80 hours
Gold Status
120 hours
Platinum
160+ hours
The more care hours you use, the more you earn — with bigger rewards at each tier.
How to Earn Free Hours
Earning rewards is simple. You're already enrolled, and your progress builds automatically over time.
Use Our Services
Every hour of care you receive counts toward your rewards.
Track Your Progress
We keep detailed records. You'll receive regular updates showing your earned rewards.
Reach Your Milestone
Once you hit 40 hours (or the next milestone), your free hours are immediately credited to your account.
Redeem Anytime
Use your free hours whenever you need care. There are no deadlines or restrictions.
Sample Progress Example
Here's how a typical member's rewards grow over time.
Sarah (Year 1)
A real example of how rewards build throughout the year.
20 hours of service
50% toward first reward • 0 free hours earned
40 hours of service
First milestone reached • 4 free hours earned
80 hours of service
Second milestone reached • 8 free hours earned (4 additional)
Total Savings: 8 hours of free care worth ~$800–1000
How to Redeem Your Free Hours
Redeeming your rewards is simple and straightforward. Just follow these steps to apply your free hours.
Contact Us
Call or email Divine Home Care to schedule a service using your free hours.
Specify Your Needs
Tell us what type of care you need and when. Your preferences are our priority.
Schedule Service
We arrange a caregiver and confirm a time that fits your schedule.
Service Delivered
Your caregiver arrives, and your free hours are applied to the service.
You can use free hours for any Divine Home Care service, including personal support, transitional care, companion care, or home services. Terms & Conditions apply
What Members Say
I didn't realize I'd earn rewards just by using the services I needed. By year two, I had saved over $1,000 in free care. It's a genuine thank you from Divine Home Care.
– Margaret T.
Long-Time Member
As a family caring for my aging mother, every dollar saved on care helps. The loyalty program shows Divine Home Care values their clients. We feel appreciated.
– David M.
Family Member
No enrollment forms, no confusion. The rewards just accumulate automatically. It's transparent, fair, and genuinely rewarding.
– Patricia K.
Transitional Care Member
Frequently Asked Questions
No. You are automatically enrolled as soon as you start using Divine Home Care services. Your rewards begin accumulating from your first hour of service.
Yes. Your loyalty rewards can be used alongside insurance coverage, government programs, and other funding sources. Free hours are applied to your out-of-pocket costs.
No. Your rewards do not expire. You can use them at any time, whether in the near future or much later.
Yes. Rewards can be applied toward care for a family member. Contact us to arrange how the hours will be used.
We provide quarterly statements that show your accumulated rewards. You can also contact us at any time to request your current balance.
Yes. Your earned hours can be applied to all Divine Home Care services, including personal support, transitional care, companion care, and live-in care.
No. Your rewards remain available to you. If you return to Divine Home Care in the future, your earned hours can still be used.
No. You can use your rewards whenever you need care and for as long as your balance allows. There are no usage restrictions.
Loyalty Rewards Value
Here's what you save as your rewards grow over time.
Estimated savings based on typical personal support service rates. Actual savings may vary by service type and location. Terms & Conditions apply
Ready to Start Earning Rewards?
Get started today and begin earning free hours of care.
Current Client?
You're already enrolled. Check your latest statement to view your earned rewards balance, or contact us for details.
New to Divine Home Care?
Request services today and start earning rewards from your first hour. Enrollment is automatic, so there is nothing extra to do.
We're Here to Help
Have questions about the Loyalty Rewards Program? Our team is available to guide you and help you get the most from your care.
Available 24/7 • www.divinehomecare.ca